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Terms and Conditions

Shipping & Delivery
Place your order before 3:00pm EST Monday through Friday, and your order will be shipped next business day! Orders placed after 3:00pm EST will be shipped the next business day (excluding Saturday, Sunday and Holidays). We will promptly notify you if any items on your order are out-of-stock or on backorder. Our shipping rates are efficiently calculated automatically based on product and packaging weight according to each individual order. We will notify you of different delivery options if your order contains bulky items that require truck delivery.
Privacy & Security
At Choice Tool Supply, we take the privacy and security of our customers seriously! That's why we have implemented a 256-bit encryption SSL security certificate to ensure the confidential transaction of all information. We also promise to never violate your privacy rights and we will never under any circumstances share any of your information with anyone. Your information is safe with us, we promise!
Returns & Replacements
We pride ourselves on excellent customer service to keep you coming back! We guarantee your satisfaction with all our products, however, if you find that any of our products do not meet your satisfaction, you may return the item within 30 days of the original delivery date. This means that you may return the item within 30 days after your receive the actual item! We ask that the item must be in like-new, resalable condition with no visual indication of abuse or misuse in order to receive full credit for the refund. Shipping charges may not be refunded. Please contact our customer service department prior to returning an item for instructions!
Our online ordering system is extremely secure, however, we have alternate ordering options if you feel less comfortable making purchases online.
  • Phone - (888) 807-8665
  • Talk to one of our representatives over the phone if you have any questions about our products. We will be happy to help you find what you are looking for!
  • Available Monday - Friday, 8am - 4:30pm EST.
  • Fax - (813) 764-0621
  • Send your order via fax!
  • Available 24 hours.
Payment, Pricing & Promotions
We proudly accept all major credit cards for payment: Visa, Discover, MasterCard and American Express. We are dedicated to providing you with the most accurate pricing information possible, however, if at any time for any reason an item has an incorrect price, we will promptly notify you of the actual price and ask for your permission to adjust the charge before charging you. We will never charge you for anything without your permission! 
Viewing Orders
We securely store your past orders for your convenience and reference at any time! To view and re-order previous items and orders, click the "Login" link at the top right of your screen and login with your e-mail address and password. Then, on the left side of the "My Account" screen, click "My Orders." From this screen, you can view previous orders, print invoices and even re-order all items with one click!
Updating Account Information
It's quick and simple to update your account information online! Simply click "Login" at the top right of the page and login with your e-mail address and password. Then, on the left side of the "My Account" screen, click "Address Book" and you may edit your current primary billing and shipping address, as well as add multiple shipping and billing addresses to make the checkout process even quicker!